Privacy

The Privacy Act National Privacy Principles (amended 21 December 2001) imposed new regulations for the collection, use and disclosure of personal information, plus other matters including data quality and security, openness, access and correction.

No warranty is given that the information is free of infection by computer viruses or other contamination, nor that access to the website or any part of it will not suffer from interruption from time to time, without notice. All links to other websites included on this website are provided for convenience only and BSC Bikes does not accept any responsibility for the accuracy, availability, or appropriateness to the user's purposes, of any information or services on any other website.

BSC Bikes as manager of this website does not accept any responsibility for the accuracy, availability, or appropriateness to the user's purposes, of any information provided.

If you choose to email us or complete forms on the website your contact details and information that you provide will be data based. It is your right to ask for disclosure of any of your personal information that may be held and on request we will remove your details from our records.

For further information regarding compliance with the Act, visit the Privacy Commissioner’s website at www.privacy.gov.au
 

Credit Cards and Secure Payments

BSC Bikes do not store or database any credit card details.

All payments are processed via a secure connection to eWay - Australia's leading payment gateway.
For further security information on eway you can visit their website www.eway.com.au
 

Payment Options

Payment via BSC Bikes online are either by Credit Card or Direct Debit.

Credit card payments are verified via our secure payment area using the eWay payment gateway. Notifications are emailed for all transactions to the supplied email address at time of ordering.

We accept VISA and MASTERCARD only via our online store.
Please contact us directly if you wish to purchase using AMERICAN EXPRESS.

Direct Debit requests are accepted however purchases will not be shipped until payment has been verified and registered against the corresponding order numer. Please be sure to identify your direct debit accurately to ensure timely delivery of your purchase.

All prices listed include GST.
All transactions on this site are in Australian Dollars (AUD) only.
 

Refunds

In addition to your statutory rights, you may exchange or refund a product in any of our stores within 14 days of purchase as long as all packaging is intact and the goods are as sold.

Shipping costs are not refundable.

If you can not make it in to a store, you may arrange to return the goods by mail at your own expense.
 

Shipping

All purchases will be shipped within 7 working days to the nominated delivery address listed at time of purchase. Freight on all orders within Australia are set by Australia Post. Orders outside of Australia are not currently supported through this website, please contact BSC Bikes directly if you wish to arrange a special order.